DJI Refurbished Product FAQ
What are DJI Certified Refurbished Products?
DJI Certified Refurbished Products are pre-owned DJI products that undergo DJI`s stringent refurbishment process before being offered for sale. While only some units are returned due to technical issues, before we put a DJI Certified Refurbished product up for sale, it undergoes a rigorous process to make sure it meets DJI’s high standards.
Each DJI Certified Refurbished Product:
• Undergoes full functionality testing, where any defective modules are replaced;
• Is put through a thorough cleaning and inspection process;
• Is repackaged (including appropriate manuals, parts) and new boxes;
• Is placed into a Final Quality Assurance inspection before being offered for sale;
• Undergo the same basic testing procedures and are assessed with the same technical guidelines as new DJI products;
• May have slight signs of wear, such as minor scratches. Returns due to aesthetic conditions that do not affect product performance are not accepted.
Is the quality of DJI refurbished products guaranteed?
Yes. DJI promises you that every refurbished product is tested thoroughly and that the quality of refurbished products is the same as new products.
What kind of after-sales service are DJI refurbished products eligible for?
The after-sales service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.
Can I purchase DJI Care for refurbished products?
Yes, you can purchase DJI Care for a refurbished product. The coverage amount will be the same as for a new product.
How can I buy a DJI refurbished product?
Refurbished products are available at the DJI Online Store and other online platforms. Refurbished products can also be purchased from authorized DJI dealers.
How can I identify a refurbished product?
Check the serial number. For all refurbished products, the fifth from last character will be "S"or "R".
7.What should I expect when I purchase a DJI Certified Refurbished Product?
• Substantial savings;
• A fully functional product with complete documentation;
• The assurance that the product meets DJI's high standards by passing our rigorous refurbishment process;
Key Features
Supports up to 3.5" wide smartphones
Foldable design with redesigned ports, handle set at natural 15° angle
Controllable range: -162.5 to 170.3° pan / -104.5 to 235.7° tilt / -85.1 to 252.2° roll
Bluetooth 5.0 support
Controllable speed: 120°/s max
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-Built-in battery: Up to 15-hour run-time / 17.64Wh capacity, 2450mAh
1/4"-20 tripod mounting thread
DJI Mimo App
ActiveTrack 3.0 technology built into the app allows the Osmo Mobile 3 to automatically keep your phone facing you as you move
Gesture control: Reads certain hand gestures to take a still, record video, or track a subject
Body shape recognition for more accurate tracking of a person
New Sport mode for faster movements
Modes/Functions: Standard, Portrait, Underslung, Flashlight, Time-Lapse, Hyperlapse, and Panorama
Live stream moments using YouTube Live
Take one-second-long exposures to produce light trails, star trails, and dramatically blurred cars without a tripod
Product Specs
Gimbal
Number of Axes
3-Axis (Pitch, Roll, Yaw)
Rotation Range
Yaw (Pan): 332.8° (-162.5 to 170.3°)
Roll: 337.3° (-85.1 to 252.2°)
Pitch (Tilt): 340.2° (-104.5 to 235.7°)
Follow Speed
Pan: 120°/s
Tilt: 120°/s
Roll: 120°/s
Load Capacity
6 to 8.11 oz / 170 to 230 g
Compatibility
Smartphone Dimensions Width: 2.44 to 3.46" / 62 to 88 mm
Connectivity
Ports
1 x USB Type-C (2 A 5 VDC Power) Input
1 x USB Type-A (1.3 A Power) Output
Wireless Frequency
Remote: 2.4 GHz (2400.000 - 2483.5)
Wireless Protocol
Bluetooth 5.0
Battery
Battery Type
1 x 18650
Capacity (mAh)
2450 mAh
Capacity (Wh) 17.64 Wh
Battery Runtime
15 Hours
Battery Chemistry
Lithium-Ion
Voltage
7.2 VDC
Environmental
Operating Temperature 32 to 104°F / 0 to 40°C
General
Mounting
1 x 1/4"-20 Female
Dimensions
6.18 x 5.12 x 1.81" / 157 x 130 x 46 mm (Folded)
11.22 x 4.92 x 4.06" / 285 x 125 x 103 mm
Weight
14.29 oz / 405 g
The DJI Osmo Mobile 3 smartphone gimbal carries over most of the features from the previous Osmo Mobile model with many improvements. It's lighter than its predecessor, it's now controlled with the DJI Mimo app for iOS or Android, it supports larger smartphones, features a new Sport mode, utilizes hand gesture control and body shape recognition, and it now supports Bluetooth 5.0. The handle has been redesigned so that the ports are all accessible when charging, it can fold down for storage, and the handheld experience has been made much more comfortable and accessible at a 15° angle.
You can mount any smartphone up to 3.5" wide in its phone cradle and capture smooth footage in handheld operation. The Osmo Mobile 3 syncs up with the DJI Mimo mobile app to provide you with multiple shooting modes and functions including Portrait, Underslung, Landscape, Time-Lapse, Panorama, and now a Sport mode for fast-action shooting. You can also now use hand gestures to control the gimbal to track your movement, take a selfie, or record video so you don't have to press the record button or touch any controls. It can also automatically track body shapes to track human subjects without the need to make a manual selection with ActiveTrack 3.0.
The built-in battery run-time is approximately 15 hours, and it takes approximately 2.5 hours to charge using the included USB Type-C cable. There is a USB Type-A power output on the back of the handle to charge your phone or other accessories while operating the gimbal. The bottom of the gimbal handle features a 1/4"-20 mounting thread to mount the gimbal on a tripod or other accessory. A storage pouch and wrist strap are also included with the gimbal. A storage pouch and wrist strap are also included with the gimbal.
What's in the box
1 x Osmo Mobile 3 (Built-in Battery)
1 x Power Cable
1 x Storage Pouch
1 x Wrist Strap
1 x Anti-Slip Pads x4
1 x Osmo Grip Tripod
1 x Osmo Carrying Case
* Mobile phone not included.
